Privacy Policy

1. Introduction

TRIMGO Fashion LLC ("TRIMGO," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and make purchases from us.

2. Information We Collect

We collect information in several ways:

Information You Provide

• Account Information: Name, email address, password, phone number
• Billing Information: Billing address, payment method details
• Shipping Information: Delivery address, special instructions
• Communication: Messages, reviews, customer service interactions

Information We Collect Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click behavior
• Transaction Data: Purchase history, order details, payment status
• Cookies: See our Cookie Policy for details

Information from Third Parties

• Payment Processors: Transaction verification and fraud prevention
• Shipping Partners: Delivery status and tracking information
• Social Media: If you connect social accounts (with your permission)

3. How We Use Your Information

We use your information for the following purposes:

Essential Business Operations

• Process and fulfill your orders
• Process payments and prevent fraud
• Provide customer service and technical support
• Send order confirmations and shipping notifications
• Handle returns, exchanges, and refunds

Legal and Security

• Comply with legal obligations and regulations
• Prevent fraud, abuse, and security threats
• Protect our rights and property
• Resolve disputes and enforce agreements

Marketing and Improvements (with consent)

• Send promotional emails and offers (you can opt out)
• Personalize your shopping experience
• Improve our products and services
• Conduct market research and analytics

4. Payment Information

We use Stripe as our payment processor. When you make a purchase, your payment information is transmitted directly to Stripe using industry-standard encryption. We do not store your complete credit card information on our servers.

• Stripe is PCI DSS Level 1 certified
• We may store the last 4 digits of your card for reference
• Payment data is encrypted in transit and at rest
• We retain transaction records for accounting and legal purposes

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help operate our business (shipping, payment processing)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: In other situations with your explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption, encrypted storage of sensitive data, access controls, and regular security audits.

6. Your Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request a copy of your personal information

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: